How to Plan, Pause, or Reschedule Your Campaign
Once your campaign is created, it’s time to launch it! Occasionally, you may need to pause the campaign to accommodate changes or ongoing processing needs. This guide will walk you through the steps for launching, pausing, and managing your campaign.
Before planning or pausing a campaign, you must first create it. If you haven’t already, click here to learn how to create your campaign.
Launching a Campaign
Follow these steps to schedule and launch your campaign:
- In the Lists Overview, click on the campaign you want to launch.
- In the top-right corner, click on Schedule. A popup will appear with several options.
- Configure the following options:
- Requests per wave: Choose the number of requests to send simultaneously (maximum: 200).
- Starting on: Select the date on which the campaign will begin.
- Time: Indicate the time each wave will be sent. (Recommendation: Schedule waves at 11:00 AM to maximize completion rates.)
- Day selection: Choose the days on which waves should be sent out.
- Once all options are set, click Start Scheduling to launch the campaign.
Congratulations
Your campaign is now live!
Important Notes:
- The process of scheduling all the requests may take a few minutes. During this time, avoid rescheduling the campaign.
- To view an updated overview of the scheduled requests, refresh the page after scheduling.
Pausing a Campaign
If you need to pause your campaign, follow these steps:
- In the Lists Overview, click on the campaign you want to pause.
- In the top-right corner, click on Pause.
- A popup will appear. Click Pause Requests to confirm.
Congratulations
Your campaign is now paused!
Important Notes:
- The process of pausing all requests may take a few minutes. During this time, avoid attempting to pause the campaign again.
- To view an updated overview of the paused requests, refresh the page after pausing.
Rescheduling a Campaign
If you need to modify your campaign’s schedule, you can reschedule it after pausing. Simply follow the steps for launching a campaign as described above, updating the desired options in the Schedule popup.
With these steps, you can confidently plan, pause, and manage your campaigns, ensuring a smooth and flexible process for reaching your contacts.
Updated 6 days ago